I'm a Nurse WFH. I work within a small company with my friend from college as we graduated together. We are all nurses on my team (about 6 of us). My friend Amy and i's main tasks are calling medical clinics and scheduling appointments with the other nurses to complete insurance claims.I began working for this company last year with my friend, and got the hang of everything pretty quickly.
I've always been working efficiently and working to get things done as i do not like to fall behind. I don't have OCD, but when i'm behind on something i start to overly stress out and panic. So i've been able to manage my workload pretty well and schedule around 20 phone appointments with Dr's and the other nurses.My friend has fallen behind due to being sick, having days off so her cases in her name have piled up and i've been noticing my manager has been putting her cases into my name for me to 'take over' and call clinics.
This morning i had around 30 clinics to call now it's around 70 clinics to call or get to today which is actually absurd. I started stressing out and took a breather to talk to my mom as i started panicking saying i don't want to fall behind and i don't want to feel overwhelmed. My mom said the company doesn't care about me, and only cares about KPIs, metricts, etc. I understand this is true but in my own brain i just don't like falling behind and i have a system that works in my head and now since i've gotten work piled on it's stuffed me up entirely as i cannot get through all of this within my 7 hour shift. WHILST completing teleconference calls with Dr's myself as i have a couple today (which tend to last 20 minutes on the phone completing paperwork with Dr's).
I am so stuck on what to do, whether i have the 'F**** it' mentality and work slower? My boss has said i've been doing a good job with scheduling appointments and i've been exceptional and ahead of everyone else (secretly think my co-workers hate me because i've been booking 20 appointments or so daily and my manager wants them to catch up and book the same amount)I'm really ready to just throw in the towel and stop stressing myself out, but im afraid of falling behind? How can i stop giving a care in the world? it seems like my colleagues just do some of their work and log off for the day not giving a crap, but this is my first adult job outside of college and im stressing out because i don't want to do anything wrong.
but i'm getting seriously annoyed at my manager constantly micromanaging everything and asking three times a day in the group chat 'hey guys how many appointments have you booked today' when im doing the MOST out of everyone? Now he's given me my other co-workers cases around 30 from her name into mine because she is a week behind and has not made any progress and now it's my problem to deal with.
Any help would be amazing thank you!!!!!!