This primarily applies to the US. I've been seeing a lot of service workers on other platforms shitting on people who do not tip “well enough?” I've also been seeing exasperated customers annoyed with the increasing percentages for tipping. I've also seen a pizza chain that printed on their boxes that the delivery fee was not a tip (I think that was here actually). Why is this a thing though? I'm asking this as an outsider looking in. You have labour laws and unions, but service workers must still rely on tips to live?
I live in a third world country (which essentially means that I would kill for the opportunities that you have). Our labor laws are essentially non-existent, and the unions seem to be in collusion with the government. However, service workers still receive a living wage. Maybe this is a legal loophole, but why do restaurants and bars get to pay workers below the minimum wage (Which is also not enough btw)?