This was the feedback from my manager on an email I sent about how an excel spreadsheet formula worked in rating a data field. Before I sent the email my manager and I went through what we were going to say.
The other party wrote back politely saying the were confused, then I get on with my Manager today to be told “My email formatting could be better and that’s why they are confused, you should structure your email like an essay with a thesis…”
Turns out the sheet formula is old and that was the confusion, and my manager didn’t know how the formula was supposed to work to call it out there because they were talking out of their ass.
I’m a professional that has been in the industry for 17 years and have wrote countless emails, sometimes confusion happens…it’s not because I don’t format my emails like an essay…
FML