Hello everyone,
As the title suggests, my job expects me to do a 2 person job in a warehouse office answering emails and resolving issues, being a receptionist, helping other departments and also expected to “help” the Kitting department at my job.
When I say “help” it means more that I'm an assistance to the woman that everyone hates because she can be rude, condensending, talking to you like you're an idiot, will yell and verbally abuse you but will kiss ass and try to mask herself a high pitch “cutsey” voice to get the upper management to keep liking her. Multiple people have quit due to her behavior and nothing has been done with her.
When I first moved to this position I was told I would help her from time to time but now I'm doing about 80% of her paperwork, still expected to do all of my job responsibilities and more. My job hired a new manager for the Account Managers and I've voiced my concerns to her. She told me we would have a meeting about it (almost 2 weeks ago never happened).
The receiving manager at my job said that his wife is looking for a medical receptionist (I'm a nursing student) and has given me her info to apply, which I will.
I have some guilt though abd I can be a pushover. I need advice on how to email/talk to my boss about this. I've had 3 mental breakdowns in my car this week from the workload the kitting manager expects me to do and my own. I just can't do it.
Please help. A way to articulate the words that need to be said will be much appreciated.