I’ve been working at a membership based business for a little over two months now. The first month I was trained on the sales process maybe three times. For the month of October, my manager was gone for half of the month because her husbands brother died (not blaming her for this), but I had to learn how to do the job on my own.
A month later, the very first I closed called to complain to my manager and lied over the phone that she didn’t know it was a month to month contract, when i specifically told her how much it was PER MONTH and her her sign a bunch of paperwork clearly stating it. My manager looked at the contract and there was one section of the 5 page contract that she forgot to initial.
She had an employee evaluation review with me and told me my anxiety is causing me to mess up and told me she’s trained me on everything. She recommended that I should take anti anxiety medication. She then told me I can’t take intros for an entire month so I can’t make any commission. Keep in mind that my closing percentage is higher then the other sales associate. I only make 15 dollars in an expensive area so this is hurting me financially a lot.
I work with her maybe once a week because she’s barely around and when we do work she micromanages the hell out of me and barely talks to me. I get that I can’t make too many mistakes but I’m treated like I don’t know how to do my job when the assignment manager makes mistakes as well but my manager doesn’t care.
I’ve been told by former employees that the turnover rate is high here. I’m trying to find a new job because I have a college degree and I don’t feel like I should be treated like this when I work hard and I still make sales.