Listen to that bs lol. Our team used to be separated by accounts so you would only take calls from the accounts you was working on and you knew most answers to their questions. Management thought it would be better to have everyone answer everyone's calls and told us to just figure it out on the spot lol. So on top of getting questions about things I never heard about, when I email someone and tell them to call me back, I don't even get the call. It's hilarious and sad at the same time.
Listen to that bs lol. Our team used to be separated by accounts so you would only take calls from the accounts you was working on and you knew most answers to their questions.
Management thought it would be better to have everyone answer everyone's calls and told us to just figure it out on the spot lol.
So on top of getting questions about things I never heard about, when I email someone and tell them to call me back, I don't even get the call.
It's hilarious and sad at the same time.