I work as a service advisor for an Rv dealership. On Saturdays we are open 9 to 1. I had a customer call at 12:30 and said he would be there at 4 to drop off. I informed him of our hours and that we closed at 1. He then went on a 10 minute yelling and swearing rant about how im a piece of shit because i wouldnt wait 3 hours after we closed for him. I give 110% to my job and if this customer was nice i would have waited around for a little bit (maybe 30 min), but the fact he was a d-bag and wanted 3 hours!! I cant believe people think this ok. If i had another job lined up or had some money set aside to be able to not work for awhile i would have hung up the phone, walked out and never came back.
No i did not stay until 4. Im sure ill get yelled at on Monday for it.