Friendly and have good interpersonal skills Motivated Enthusiastic Reliable Self- discipline Willingness to learn and to be involved in multiple business functions Edit: here are the prereqs Offering both a prompt response and a proactive resolution to all support issues within the SLA Answering customer support calls in a timely, clear and professional manner Assisting customer as first line technical support to diagnose, troubleshoot and resolve the simple issues (for example, checking network details, troubleshoot network connection, username and password) Promptly escalate more complex issues to second line technical team Support our engineers on setting up the network within the device during installation Configure network details on devices (set up IP address, gateway, port forwarding etc.) Configure new devices to SQL database on our server As the internal IT support to maintain the network within the office and to assist in setting up ad hoc devices into our office network.
Sam Walton appreciates his employees.
first post here, what the hell?
But pizza……..
Local Home Depot is VERY unorganized
I recently applied and got offered a job at Home Depot. Everything was set up and had an orientation date ready with 6 other newcomers alike. Come orientation day I walk in and there is an employee who is definitely not about of HR is telling people that orientation was canceled. They couldn’t have called us and told us? We had to spend our time getting ready and go there just to say “tough luck.” I have received ZERO information on when they were going to reschedule orientation. More than a week has passed and I finally get a call saying they rescheduled orientation, one is tomorrow (less than 24 hour notice btw) and the other a few days ahead. Is it even worth considering to still be employed here if they can’t even get orientation right? I already have started applying for new jobs and have an interview, and…