I have a decent job that isn’t too demanding. I make a decent wage. Recently my department was bought by another company. We have all been WFH and when I initially started, I was onboarded as the first group of new employees to be completely WFH (at the start of the pandemic). Since the department changed hands, migrating end users to the new company’s platforms has been atrociously managed. Tech goes off line for days. IT doesn’t understand the work flow of the new department and can’t help my team members (my team members don’t even know what they need to be helped). Communication regarding changes and ongoing headaches is rare.
The migration alone has been enough stress and frustration to walk away. On top of those issues though, are increasing tendencies for micromanagement and poor communication with team leaders (instant messages, email, text messages are rarely even acknowledged). Further, the metrics by which we are evaluated during performance reviews have suddenly come down with a case of moving goalposts. They have taken our easy work from us and assigned it to special “low complexity” teams. Because the only work that remains are the inherently more difficult cases, our metrics are slipping and can not be boosted with the quick and easy cases they’re assigning to other teams.
In recent months I have been developing tools that are highly specialized for my work load to increase efficiency and productivity. When demonstrating this project for superiors, they always advise me it’s very interesting and to keep polishing the tool for potential deployment department wide.
The raise I received this year was a full $1.12 short of the rate of inflation.
I’m just at the end of my rope here. I recently emailed my boss’ boss and outlined all of the ongoing problems with the migration process, the difficulties with team management, the moving goal posts of metrics, and the extra projects I’ve taken on to increase my productivity.
Her response was “thank you for your feedback.”
Working from home is nice. There are almost no jobs in this area that pay what I’m currently earning. I’ve thought about quitting, but it’s hard to walk away from this position. Despite that, the stress and frustration, lack of recognition, and failure to address concerns is pushing me further away.
End of rant. Just frustrated and looking for suggestions, I guess.