I get shipments of pretty high value products. Well, this shipment was missing about $5000 worth of product from a supplier. I called our back office to let them know of the large discrepancy. They tell me “just mark it as there and it will arrive on another PO.”
To which I said no. There's no way in marking $5000 worth of product as delivered when I didn't receive it, that's a huge amount, and this was only in a phone call not email where I'd have proof when my location is short the merchandize and money.
So I marked it as missing.
3 days letter I get a call from some pissy back office manager yelling about it, but I STILL hadn't received any of the missing items. Absolutely wild, and my spineless boss wouldn't say a thing. Just “shrug it off'”