Every step of the way it's just designed to discourage people from following through with an appeal and reduce the chances of success.
It starts the moment the unemployment claim process begins. The state calls the employer to confirm the reason for termination. All the employer has to do is contest the reason the employee lists and say that the employee was fired for cause. They do not have to have evidence to support this at that time. Now, the former employee must appeal and the burden of proof lies with the employee! The employee is now guilty until proven innocent.
Every bit of correspondence is done through snail mail or fax. Who owns a fax machine? You cannot handle any portion of the process in-person at the office. When you call the hotline they provide, the automated service says “We're experiencing higher than normal call volume, please try again later” and then hangs up on you.
All this to prevent a person from collecting a measly couple hundred dollars a week. On an insurance policy that the company has already paid for.