So ive been dealing with a massive clothing company that sent me the wrong dress. When I told them, they said to mail it back and They would issue a refund and I could then buy the dress again and they would send it.
Now my issue is that I've already spent the money, I got sent something I didn't order instead and they ask me get a package, package this up and pay for the gas and parking to take it to a post office? For their mistake? For the privilege of being able to buy it again?
Fuck that. I told them I don't perform free labor for billion-dollar businesses and that if they want their item returned, they need to pick it up and I am owed what I ordered regardless. they said they cant and I asked to speak to whoever had more authority.
I am supposed to get an email within 18 hours about it so ill keep you posted. But yeah fuck this normalized shit of performing free labor for massive companies when they make a mistake.