Edit: we are in FL
My wife works at a vegan deli. It’s not really a dine in place where she’s waiting tables. it’s more of an order at the counter and get your food type place.
Anyway, the restaurant has a tablet for all orders where you spin it around and are pressured into tipping, or you can leave a cash tip. Whoever works the register only gets the cash tips. The owner told my wife the electronic tips go to kitchen staff.
Also, Cash tips are significantly less. If there’s $10 cash for the day there’s probably $95+ electronic that “goes to the back”
After speaking with some back of house staff, my wife found out they DO NOT get the electronic tips….
How can we proceed to get retribution? Is there a way to do it anonymously? My wife doesn’t want to take action because “they’re friends”