Does anyone else suffer from this product? The user interface for employees is absolutely terrible, and even as a software architect who can kinda read between the lines and figure out what the developer was thinking, I am sometimes defeated. Today I had to get on a screen share call with the company's internal Workday support person because it wouldn't accept a form from me … the error was “you need to set this” even though it was already set when I opened the blank form.
After 20 mins of dinking around we figured out that you had to turn the checkbox that was already set off and on again, a bug in Workday.
I used to work for a small company that made specialized HR software, and we used to regularly ridicule Workday for its terrible UI, a decade later nothing has changed.
I can only assume the way Workday is sold is by schmoozing executives who never have to use it because their secretary does it for them.