I work at a family owned resteraunt in my neighbourhood. I was offered a New Years Eve shift (my first one) so they explained to me that it's actually a really good shift and we would have time to sit down with the guests before midnight. They said they need to know so they know if they can open up. I thought about it and being a broke uni student plus the fact that I am very naïve led me to the conclusion that it was a good idea. Oh. Boy. A server couldn't make it cause she broke her leg (bosses Mom is the server and she was doing an errand for my bosses and their kids when she slipped on ice and shattered her leg) so it was just one server left for 60+ people and then my two bosses and I working the kitchen. My New Years…
Month: January 2023
The store I work for was family owned since ~67. The last interest in the company sold about two months ago to an acquisition company. We are a truck stop, a gas station. Something considered essential during the lock down. Trucks need to keep moving even when everything else doesn't and we've shouldered a whole lot of negativity over the last few years with barely more than a blink of acknowledgement. In some ways I hate to say it but the buy was for the best. The previous owner of the store was not a good person nor was he a good businessman. A few days ago I was given a verbal promotion and voice. A small voice, but still a voice. It's not an opportunity I've been granted before. On one hand, my focus needs to be profit, on the other hand my focus will always be protecting my…
tonight almost broke me
Ive worked in the wine/service industry for well over a decade and tonight almost broke me. For context, im the wine director and sommelier at a fancy restaurant in a large metropolitan area. The owner of my restaurant is a psycho and made us do a pre fixe menu tonight even tho we begged him not to because the last few times weve done them theyve been complete disasters. Our kitchen just isnt built to operate like that and service always drags and is a clusterfuck. Beyond that, half if our reservations were unaware it wss a $150/pp pre fixe and were furious they coulnt order a la carte. I was the only manager on duty and ive never been verbally assaulted by so many people in one night. People yelling in my face, demanding to get my bosses contact info, blaming me personally for everything, saying extremely demeaning things…