I work as a tour guide and have been told its unprofessional to have my hands in my pockets. I use my hands when I speak, so this is really only when I'm standing/walking. It just feels much more natural. What is wrong with looking somewhat relaxed at work? I know my guests prefer a less formal experience, but I guess the higher ups want us to act like servants. Is this a thing elsewhere?
I work as a tour guide and have been told its unprofessional to have my hands in my pockets. I use my hands when I speak, so this is really only when I'm standing/walking. It just feels much more natural. What is wrong with looking somewhat relaxed at work? I know my guests prefer a less formal experience, but I guess the higher ups want us to act like servants. Is this a thing elsewhere?