I work a customer service banking job. One day, a customer came in to withdraw a large amount of cash. He requested a large amount in $20 bills but I said we can’t provide that much because banks carry a limited amount of cash.
I told him we could provide about 150 $20 bills but I said let me confirm with my manager first. I went to my manager and she said only 100 we can do. My manager did explain to him and he got pissed that we dropped down from 150 to 100. He said to my manager said “somebody should slap this guy.” My manager did say I’m not going to let you speak to us that way and stuff.
However, my other manager found out about the incident and asked me what happened. I explained it and what he said annoyed me. He told me how I should’ve worded it to him differently because the way I said it sounded too personal towards him. Like the guy wanted to physically assault me because of something this small.