Although I do not have an official title on my team directly, i have a IT related title for the entire organization. It's not big, but it's a title. None of my other team members have any knowledge about IT, they freak out if stuff doesn't print or mouse doesn't click.
And I constantly do process improvement projects.
So I sent a suggestion to associate director (of operations) of my team. He explained to me the reason why don't we do it the way I suggested and also cc'ed my director. I replied to both, may be we should? What's the difference bw doing it your way vs my way, it's the same number of clicks and minutes.
Then I get this scathing email from director, who is normally pretty friendly with me and we frequently talk about our personal lives with each other, known each other for about 8 years. Keep in mind, I only suggested something, did nt actually make any software changes.
How should I respond? At that time I couldn't believe this happened and I just replied OK.
I have resolved that i will never do any IT projects that my team asks. I will do any, ANY other requests that come from anywhere in my organization, but not from my department.