I work mostly from home and over the last 18 months my employer has installed “performance tracking” onto all our laptops.
It tells my employer when I login, whether I am active on the system or not, what I am doing on the system, how long that should take me and how long I actually take, how much work I get through in a day, how many client emails I respond to every day and how long it took me after receiving it.
So essentially in order to “pass” every day I have to login exactly at 9am, logout at 6pm and work flat out and be visibly active on the system that entire time.
Before that we had broad targets that as long as we met them no-one cared how. Now they want me to account for every minute of my working day.
We all received a warning last week that a toilet break is 5 mins, not 20 mins, and they don't care if we hit our broader targets over the week, they are paying for our time between 9am and 6pm and we should be devoting every minute of that time to the company.
Has anyone else encountered this yet? It seems a lot more prevalent since covid and more people work from home now?