I started this job last year and in my description I was told I would be trying to improve data processing, analysis, documentation etc.
Well I developed a whole system that keep tracks of our data request with automated notification and dashboard view. It’s been a month or so of it being deployed and I’m certain people are still doing things the old way. I literally connected with different people in different units to make sure this software meets their needs.
My senior is an enabler of this. He doesn’t document and even if he does use the tracker he omits information that makes the software not work as designed.
I’m currently reminding him to update the status or add his request or even include the location of the deliverable. Today he has a request listed as due tomorrow and has not updated the status or even the deadline. I quite frankly took it over bc I just know he won’t get to it in time nor update the status to delayed. He also has kids so emergency come up randomly. If he only keeps his request details updated then I can fill in for him for times like this. I want to do all project management on my own but I don’t know his exact workflow for the different report. He is constantly swamped and I can’t even learn or collaborate with him because of this. I’m so close to giving up on all this management shit tbh. Even if I create systems, if people don’t use them.
How do I help him help me? Or is he a lost cause? Should I just manage myself only? I don’t mind just worrying about only myself but it makes my life so much harder.