No amount of changing or “fixing” your lobbies, prices, workplace presentation, and performance standards will fix the fact that you lack good structure and respect in the workplace. You perpetuate a poor culture by being complacent. This has been one of the most damaging, toxic places I've ever had the privilege to step foot in, and I'm in a really good office. No matter who I meet who has worked for and currently works in USPS, there is always a unanimous feel of despair or anger towards USPS. The only one's who soak it up and enjoy it are from a time before us, or they are the one's who participate in creating a toxic environment. It's rare to find someone who is even 90% happy they work for USPS, who is not a narcissist, bordering a narcissist, or who is trapped feeling like they have “to just deal with it and everyone has to deal with it, too or they're just a bunch of weak, complainers.” These people aren't happy, they only believe they're happy and have to show it off.
It's sad when I get older, long-time employees who tell me they'd never let their kids subject themselves to this. Go to school.
The only solace I feel is knowing that I have options to leave this place and that I'm working at it. You almost made me forget that because of your way of enabling abusive tactics.
I almost fell trap to you to try to be the change you needed, but the amount of nonsense, abuse, and complacency almost made me a stereotype.
This could have been a good job. I've tried my best. I've received many compliments and dismissed them. Now, I realise it's because I tried my hardest to be me and not what this place breeds. The face of this company portrays the environment you created.
I'm in a good place, now. I'm not letting you take me away from me again. I just don't think you'll change in my time.