There was an episode of Law & Order where a detective was with his mother in the hospital when called and ordered to a crime scene.
Throughout the episode the dying mother comes second, as each time the detective tries to look after her he is forced to deal with work.
I learned early when working for a BFH to shut off my phone when I left the office and back on while having breakfast. If was that detective I'd say I had a family emergency and hang up and shut off.