For context I have been told that I need to smile more. The last two weeks I have been trying, consciously aware of smiling more often and whenever I see a customer. I work as a waitress/all rounder.
I put in my all at work, smiling chatting greeting. But I can understand what they have an issue with. I am a deep thinker and I think it can be at the forefront of my personality.
However after watching how my colleagues act I thought I was acting the same. I have a suspicion that it is when we get busy and I have to concentrate, then my resting blank face kicks in. Customers have complained about my face being blank.
Other than the things mentioned I am a very extroverted and happy person. Always singing to the music and throwing jokes around, joking with my coworkers. And I have a great attitude towards life. Actually my friends and I are always the happiest and laughiest and smiliest in a room, me being the dominant initiator. I'm funny and happy and bubbly, but when I'm trying to balance a heavy dish load I try to not drop it and then I have a resting blank face.
Seems like they did not see the real me 🙁