She works at a small retail store in town that is part of a chain. WEEKS ago, their bathrooms stopped working.
They blocked off the bathrooms to try and keep customers from using them, but people just broke through the barrier and used it anyway. Therefore, there are piles of waste in each of them. They do not have locks apparently.
The bathrooms are located right next to the break room. The smell leeches into there. So my fiancée takes her break in the hall. Customers can see her on her phone and think she’s screwing around.
They ask for help and she has to work on her break as a result. She also has to walk to another store to use the bathroom. In the sleet and snow.
Is there a way I can effectively call and complain / get something done about it? She is fully averse to confrontation, so I want to help her. Please and thank you for any ideas.