I worked for a veterinary company as a concierge agent. I worked from home as a veterinary receptionist. Basically, I took calls from clients, booked appointments, entered records, and got screamed at for things that were 99% of the time not my fault. Throughout the two years I worked here, there were countless promotions I got overlooked for by people that were related to the CEO or because I didn’t live close enough to the corporate location. I asked for a performance review multiple times and was told “I don’t know how to do those” by my manager. I asked for a merit raise multiple times because I was doing extra work not included in my job description just to try to prove to these people to promote me or give me a raise. The only raise I did get was also the same exact raise given to the whole company and they called it an “inflation raise”. It was a dollar.
Mind you, in my interview I specifically asked about career advancement and upward movement in the company. I was told with my resume and experience there would be ample opportunity for me.
Their whole motto was all about fairness and about having a “give a shit” attitude. I told them I won’t be working my last shift tomorrow. I’m just so tired. I do have a job lined up in a completely different field. I’m happy to be out of the veterinary world. After 10 years it’ll be nice to have a break. The compassion fatigue was really starting to take its toll. If you’re out there and your job is making your mental health worse, please consider a change. It’s scary, but oh so worth it.