Try to keep this short. I am a supervisor / team lead for a very large call center umbrella corporation. Cox, Medicare, HR Block, you name it, we do it. 100,000 + employees globally.
As supervisors, we start the year with 132 hours of PTO in the bank. Not bad, considering we only make $17 / hr, this helps make it tolerable. There is often time in between lines of business, so we usually have to use 1-3 weeks of PTO when they are moving us. I used 48 hours in January alone to cover the transition.
Cut to 03/02. We get an email. Stating all the PTO balances have, SINCE JANUARY 1st, been grouped into a '35 hour PTO bucket'. So this means, that 63 days AFTER the policy went into effect, we were notified about it. We were informed than anyone who used more than 35 hours of their PTO before 03/31, would lose all their remaining paid time off.
So, without warning, I just lost 88 hours of earned PTO, so did thousands of other employees, and they even altered our previous paystubs to show the '35 hour' balance, instead of what it actually was at the time. The worst part, is some supervisors took time off during March, without knowing how this rule worked, and had those hours and pay REMOVED from their paychecks. REMOVED. Imagine taking 3 days off and using you PTO to take care of your sick father, then the company comes back a week later and sayd, “no, sorry, I know you had it, but you didn't actually have it.” YOINK.
Cant be all bad, right? HERES THE BEST INCENTIVE! On top of this, all paid holidays, are now gone. All holiday pay, is now gone. We dont think there is anything we can do about this, except quit. We are actually convinced the company is trying to move everything out of the US.
Its a scary thought when you realize that a 'strike' or 'mass exodus' will not only not accomplish anything, but it might actually be what they want. We are all so lost, angry, confused, and at least 300 people are now job hunting.
The last straw, and last thing I'll say here, is when HR had three separate meetings (because there were so many employees affected), the main topic of the discussion was “if you do leave the company and resign, do not use your remaining PTO before you leave.”
With ever fiber of my being and whatever morality and honor still remains in my bones in this fucked up world, I say, fuck you, fuck you forever. We are all going to be taking “emergency sick days” right before we leave. Fuck. What can we do?