The title says it all. My cubicle neighbor (I work in a local hospital) who’s entire job is literally calling pharmacies and insurance companies to get prescriptions not only paid for, but approved. And this is for kids, which makes it worse.
The process is a constant ordeal. She more often than not, has to file appeals to get the prescriptions approved. This woman is a literal saint. She gets frustrated but she never screams or swears. She just goes through the same process and motions over and over and over again perpetually for each patient she helps.
If I were her I would have lost my mind the first week on the job.