A coworker today answered the phone but told the person she could barely hear them. Next thing, she's yelling into the phone “I can hear you, you don't have to yell at me! Well you yelled at me first!” No matter how rude or loud a customer gets with me, I try to stay calm and collective or just get a manager….
A coworker today answered the phone but told the person she could barely hear them. Next thing, she's yelling into the phone “I can hear you, you don't have to yell at me! Well you yelled at me first!”
No matter how rude or loud a customer gets with me, I try to stay calm and collective or just get a manager….