They been around for about 25 years, grew to be fairly large, and make a lot of money.
But as the title states, it is utterly broken
Nobody communicates
Processes are convoluted
Nobody knows who is in charge of anything.
Our tech infrastructure is riddled with issues
Nothing ever gets completed
Senior managers and above are completely detached from the day to day
Gross inefficiencies everywhere
And more. Much more.
But despite all this I stay because it’s 3/5 days remote, my team is awesome, small and we all have each others backs, and all feel the same way (including my direct manager). Pay is “decent”, or would have been maybe 5 years ago before all this inflation… i work only as much and as hard as I need to. If I work any harder I just end up frustrated because it goes nowhere and I don’t see any additional compensation or benefits, so why bother.
Suppose in lucky to be in this situation. I’ve been in worse. But I am absolutely baffled about how my company makes any money. I imagine it’s like this in most companies.