So I work two jobs and one of those jobs is WFH occasionally. I get a call from a customer who instantly cuts me off to say we, the company messed up her account. I let her know that we do not create nor make changes to customers accounts. Omg she started screaming at me saying we put her email in her name box or something lol again I told her we did not and any wrongdoing to her account is all on her end. She yells at me to take her order. I tell her to calm down because we are both adults. She yells “take my order now!!” I just hung up lol Some people are extremely rude to the very people they want and need help from. I think there should really be a No customer service ban list for ppl like this. No way you should be allowed to act this way in public or just in general.