I left my former employer on 14th April after a 3 month notice period, to take up a position at another franchise of the same business.
During my notice period I discovered that previous unpaid sickness had been deducted at an incorrect hourly rate and raised this with one of the directors (it’s a franchise business with 3 directors). My last payslip from them shows that these hours have been corrected but my accrued holiday is missing.
I messaged the director who deals with payroll on April 27th asking if this could be looked into but I haven’t even had acknowledgment of the message (it was sent through WhatsApp so I know it’s been read).
I’m wondering if the below message would be the right way to proceed with it before contacting ACAS?
“Firstly thank you for sorting the hourly rate corrections, however I am disappointed to have to send this message to you all.
I sent a message Xxxx on April 27th with some queries on my final salary. I understand the bank holidays may have delayed matters, however I have yet to receive any response which is concerning.
After reviewing the payment amount on the final salary – £600/£12.50 per hour = 48 hours or 6 days which cover the days I worked between 06/04 and 14/04.
What is not shown however is the holiday pay I had accrued since the start of the holiday year.
This should accrue at 0.108 days per day worked. From January 1st to April 14th there were 74 working days. This would amount to 74×0.108= 8 days. Minus 1 for the holiday on January 2nd means there are 7 days remaining. This amounts to (7 days x 8 hours x £12.50) £700.
I didn’t take any of those days before my employment ended and so this should be included in the final salary according to both the ACAS and government website:
https://www.gov.uk/holiday-entitlement-rights/taking-holiday-before-leaving-a-job
Please can you let me know when this oversight will be sorted as it also means that my P45 is incorrect.
I look forward to hearing from you very shortly.
Best wishes,”
Any advice would be appreciated