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verbal warning one month into new job

okay.. so i started a new job about a month ago, on May 1st. Remote job for an entry level mortgage position. I have experience, but not with the closing process. I made that quite frank when I was hired. I am familiar with the software, just not with the new company business processes and procedures. Now that I am in the closing department now, it is way different than what I was doing before process wise. But the system software is all the same. Here is an idea of how my 1st month has gone. First week of my job- manager was on vacation. So another manager for a different dept welcomes and “managed” me. I did e learnings and trainings.. second week, manager is back and I have another week of training but this time through teams so it was a bit more hands on. After that week…


okay.. so i started a new job about a month ago, on May 1st. Remote job for an entry level mortgage position. I have experience, but not with the closing process. I made that quite frank when I was hired. I am familiar with the software, just not with the new company business processes and procedures. Now that I am in the closing department now, it is way different than what I was doing before process wise. But the system software is all the same. Here is an idea of how my 1st month has gone.

First week of my job- manager was on vacation. So another manager for a different dept welcomes and “managed” me. I did e learnings and trainings.. second week, manager is back and I have another week of training but this time through teams so it was a bit more hands on. After that week I was kind of left to fend for myself. The company had a busy closing month end. There was also a handful of other people hired with me. One other being in the same role as me. To my knowledge she may have started a week after I did. Today I was working, and got a call from my manager saying they pulled a report and stated i was not working quick enough and that my coworker is performing better than me.

They put me on a verbal warning. Would you say this is justified? I feel like every file i have worked has been a problem file or something has to be followed up. I basically do a lot of quality assurance for the documents and thats a level of anxiety I’m still trying to get past with learning new processes.

Wish me luck

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