So I was on vacation the week of 4/4 through 4/8 (plus the weekends before and after) I came back to work this morning 4/11 at 7 am to find concerns left from 4/7 around 2:50pm through the weekend. Now this is not the first time I’ve been left with the other shifts work. I usually answer the weekend concerns Monday morning because we don’t have a weekend operator, but this… the midday shift has all of 5 jobs. Answer the phone which she lets ring on end, answer concerns which clearly she does not do, arrange air meets for drivers that she constantly ask for help with, send out messages once a day to drivers with what are called placard pick ups, and make sure everything stays assigned on route. Most of this messages and assigning task have been outsourced and we just make sure it gets completed. So that really only leaves her with air meets, calls, and concerns. This woman has been working here for 2 years and still can’t do the job right. I tried training her for nearly 3 months and she never learned. Now I’ve been with this company for 8 years, and 5 of those years were doing the midday shift, and I have no idea how this woman has such a hard time keeping up. She even has a helper to do a lot of stuff that I was never allowed to get help with.
This morning 4/11, I managed to print out the pick up tags, assign them, report remaining tags from the previous days, close out follow up investigations so the next one due is 4/13, complete training that was due, answered all concerns left from my vacation, over the weekend, and any new ones that came in, all in under 5 hours…
Yet I promise you tomorrow morning they are going to complain about me having YouTube on my phone for background noise and nothing will be said to her minus the message I’m leaving for her.