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Antiwork

Well-known internet company posts $20-34 job, is surprised-pikachu when I ask for $32

Inspired by u/sinistervice's story, here is mine as a minimum wage grunt trying to punch up in life ​ Interviewer: “What is your most recent job and what did you do?” ​ Me: “I was the Tech Associate of the retailer that is opposite of Walmart. I assisted Guests with any technology related advice or questions, ensured the merchandise was show-ready, and resolved any…complex, situations to the satisfaction of our Guests. Overall, I was running the department by myself 5 days a week an average of 7 hours each day.” ​ Interviewer: “So you worked in retail. Tell me of a time you encountered a really hostile customer and how did you resolve the situation.” ​ Me: “There was one time when I had a line of roughly 8+ people waiting on me to open merchandise cases for them. I was in the middle of a cell phone activation. Normally…


Inspired by u/sinistervice's story, here is mine as a minimum wage grunt trying to punch up in life

Interviewer: “What is your most recent job and what did you do?”

Me: “I was the Tech Associate of the retailer that is opposite of Walmart. I assisted Guests with any technology related advice or questions, ensured the merchandise was show-ready, and resolved any…complex, situations to the satisfaction of our Guests. Overall, I was running the department by myself 5 days a week an average of 7 hours each day.

Interviewer: “So you worked in retail. Tell me of a time you encountered a really hostile customer and how did you resolve the situation.

Me: “There was one time when I had a line of roughly 8+ people waiting on me to open merchandise cases for them. I was in the middle of a cell phone activation. Normally this takes 5-10mins, but in this instance I believe I reached the 20+ min mark.

This situation had no hostile Guests, but I cite it because it reflects my ability to handle high pressure situations. Almost the entire line stayed during that 20+ min duration due to my constant communication that I SEE them and my promise to deliver service to them every 2-3 mins. A typical retail associate in that situation, from what I've seen, would unfortunately choose to ignore the line. I chose to be communicative and emphatic.

Interviewer: “It sounds like you have a lot of experience in dealing with customer service. Have you ever worked a Internet Voice Repair role before, and/or do you know what the job will entail?

Me: “I've never worked this role before, as my decade worth of experience has only been in retail, but I have a rough idea. I use company-issued software and hardware to facilitate phone calls with your customers. Then I need to determine if it is technical related or account related. If technical, then it's my job to assist them, and if I cannot, get them someone who can. If account related, transfer them over to the correct department.

Interviewer: “If I didn't know any better, it sounds like you already work for us! I'd like to continue past the pre-screen interview now and formally invite you to the in-person interview.

Other questions such as those about my hobby

Interviewer: “The starting rate is $20, is that acceptable for you?

Me: “Your website stated an hourly range of $20-34, including an option to input a specific desired amount. I believe that my decade's worth of retail experience, familiarity with modern technology software, and my ability to handle customer situations of a volatile and complex nature are worth $32 an hour. Your customers need help, I'm here to give it to them.

Interviewer: “If you were an existing employee with us, this conversation would be very different, but the starting rate for new hires is still $20. Are you still okay with that?

TLDR: I fucking nailed a pre-screen interview, showing competency for a job I've never done before despite being only a cashier my entire life, but big famous internet company will not negotiate beyond $20, despite listing $20-$34 on their own web site, NOT a 3rd party search aggregator

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