Title sums it up. I'm a Gaming Technician at a tribal casino. Basically all workers on the casino floor that interact with the customers (attendants, technicians and cocktail servers) are tipped employees. The drink servers keep their individual tips, naturally, but the Attendants and Techs have a tip pool that is split between us. Before, the split was: $5k off the top automatically goes to the attendants and the remainder was split 75/25, 25 percent being for us. This was offset by techs having a higher base rate plus more hours of overtime, generally.
Just off the gaming floor is the bank, or cage as we call it. It's a legit on site bank, and their entire job stays within the confines of their rooms, with literal bars on the windows and a sort of “airlock” they have to enter it with, I.E. like a cage. Relaxing in chairs watching people go by, shooting the shit with each other, lot of downtime when there's not guests needing to cash out. They're basically cashiers at a supermarket, that count stacks of money.
Well basically the cage has been bitching and moaning about their pay (starting $11/hr) and I feel that. They want a job that pays fairly like the rest of us. They've been complaining for years apparently and here's what happened.
Us and the attendants get called into a meeting with some people in finance and the GM. The meeting is to discuss revises to the tip policy. Here's the shorthand:
The attendants are being revised to a flat 70%, no off the top skimming anymore. Alright, sucks for them.
The technicians are being lowered to 15%. The remaining 15% is being given to the cage workers. The cashiers and bankers.
This took effect at the beginning of the year and weve lost about 300-500 per paycheck depending on how tips were doing. The cashiers are making as much in tips are I am and I'm the one at the games when they have problems and the player wants to be argumentative about the outcome when it comes back online. Or handsy.
Me and my team are beyond pissed and have been all year, at everyone and everything. Our pay was just straight reduced for no reason. The only reason I stay is because it's still higher paying than most places near me in any field I'm qualified for, but I'm still keeping a listen for an opportunity. Trying to build a network and find something better for myself. In the meantime, shits fucked and I hate the entire tribal council and every white collar fucknut that works in that goddamn building.
/rant