20 minute therapy sessions, 2-3 sessions per hour, I don’t think it’s good client care
I recently attempted to give a 2-3 week notice at my employer. They are a telehealth company. They changed the rules from one hour sessions to 20 minute sessions. They wanted me to do 40 hours per week and every hour see at a minimum 2-3 clients per hour. That means I would be seeing 80-120 clients per week. I was a salaried employee. Already had upwards of 60 clients. Attempted to give my 2-3 week notice, but when I emailed them with the notice and talked to them they stated that I had to leave that same day that I quit. Didn’t even give me a chance to say goodbye to my clients or do any transition. My boss claims she will reassign the clients, but my agency only has 3 other therapists, everyone else has already quit. This is horrible client care. I was penalized for speaking up about the poor quality of care. Why is it that there are no rules or regulations surrounding these things? I live in Arizona and the rules need to be stricter so that these companies do not get away with these things. Telehealth can be good, the other tele health agencies I was at were nothing like this. But this agency was completely greedy and treated clients like puppies in a puppy mill. Now I want to go work for a government agency for therapy instead. I am afraid the employer could lie about me and say I was “fired” or “insubordinate” just because I quit and refused to take on 100+ new clients when I was already seeing 60. Any advice for what to say to a potential employer during an interview if they ask if they can contact this employer? What should I say if they ask me why I left?