Currently seeking employment and this is now my second time in under 2 weeks encountering this website for a background screen/on boarding process, both with FedEx and Mastec and my God it is awful. I am truly saddened by this mess. It has cost me decent opportunities. HR nor the AI service agent on the website itself are of any assistance either. Nobody wants to have functioning programming or even be flexible enough to take information down in another manner for a bypass. Here's to hoping myself or anyone else has to deal with that kind of pain. Cheers.