I work as an hourly customer service representative. Question, I tend to work from home from time to time, other laptops I'm provided by department all worked well. But this time I was given a different one that had technical issues, I informed assistant supervisors that the laptop wasn't working because they're the ones who answer faster than supervisors who weren't in the office at the time my problem occurred. One of the Assistant supervisors was trying to help me getting logged back into the account but was unsuccessful for 20 min into my shift. I was then instructed to call IT which took about 25-30min to get ahold of them, IT walked me through and then took a look at my laptop for an hour, told me that they couldn't fix it on their end and told me that I needed to go back into the office. Which I did, the drive to the office took 40-45 min. A supervisor finally showed up into the office a few hours later than me and saw that I logged in after 3 hours my shift was supposed to start and asked me why, I explained to them the situation. Supervisor then told me that I should have only been with IT for 45 min and then come into the office. Then the supervisor decided to dock my pay cause I wasn't working and was stuck with IT trying to resolve the situation. Is this right when I was given a faulty laptop or is it my fault? Should I find a new job?