This is my first post here,
I have a question. Why in the world am i to blame for my seller store being suspended?
For context here I had this Etsy account for less that a week, I made a paypal preemptivly for Etsy sales and potential side gigs. Setting up the store wouldn't have been so hard after getting the merch and store name and all that jazz. I finally was able to set up shop on Wednesday/ I then linked a debit card as the way I would pay for the Etsy fees and enabled auto billing.
Sometime after my store is up and running, but when I logged on today to check on my store (Friday), It was suspended for $0.60 in unpaid fees, I looked at my bank account and I still have not recived a single charge from Etsy even tho auto-billing was enabled to my card, I send an Appeal to then asking “why is this happing” and “I will cooperate if we can get this fixed” kind of shpeal letter. I don't know why I'm getting the axe for their mistake.
They say that I have recived emails from Etsy, even tho my inbox is empty of Etsy mailing includeing my Spa,/junk mail, I find this whole thing inferioirating because i have to wait 2 weeks for them to see my appeil. I didn't have a shop for a full 48 hours before they essentialy shut me down.
For extra info here the card had cash and the card was not frozen or anything like that, i did manually fix it by turing off auto and paying manually (my card details were never changed FYI), and my bank never recived a request from Etsy.
So again, why am I being blamed for their automated billing error?