Why have they never considered the most logical way to trim fat is from management?
Management are the ones who get costly bonuses. They produce little to no value for the company.
They could regain a large portion of payroll and benefits in one fell swoop, give lower level employees higher wages to attract and KEEP good and talented people. In turn, customer service would skyrocket — no more surveys. Customers would enjoy doing business with you and everything would improve for the employees, the customer and the company.
Most departments run perfectly fine with a team lead. Upper management is the most logical place to cut costs.
So no one can “move up”. Maybe people wouldn’t want or need to move up if they made a decent wage. Lots of people would be content to just have a job that was designed for one person if their departments were properly staffed?
It makes me wonder who is really in charge at the top if they can’t figure out simple cost cutting and budgeting principles.
Just a thought