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Antiwork

Working in customer service in any industry sucks

I work in tech. Earlier this year I was working on administrative side of a startup, I loved having my own schedule, worked like 4hrs per day being the most productive Ive been, however the company dissolved and everyone got laid off. Fast forward a couple of months and I applied for a job that had a description very similar to what I was doing before, and I got it! However, upon signing my contract I realized it basically a customer support job with a fancy title and warped description. Fuck, I was actively avoiding all customer support related jobs because of their soul sucking nature but now it was too late, I had an offer and desperately needed the job. I hate the job. Even though I wfh, I have to be staring and the damn computer for requests and tickets 8 hours of my day. It’s an easy…


I work in tech. Earlier this year I was working on administrative side of a startup, I loved having my own schedule, worked like 4hrs per day being the most productive Ive been, however the company dissolved and everyone got laid off.

Fast forward a couple of months and I applied for a job that had a description very similar to what I was doing before, and I got it! However, upon signing my contract I realized it basically a customer support job with a fancy title and warped description.

Fuck, I was actively avoiding all customer support related jobs because of their soul sucking nature but now it was too late, I had an offer and desperately needed the job.
I hate the job.

Even though I wfh, I have to be staring and the damn computer for requests and tickets 8 hours of my day. It’s an easy job, but it’s tedious af and sooo soul sucking… must stare at the computer so you don’t miss SLAs!

On top of that my manager doesn’t manage his team, we’re left to our own devices so one of my coworkers micromanages everything.

The other day a coworker from my team got praised for “being willing to work on weekends” and being “such a good team player” lol at the same time I got screamed at over the phone by a client who was unwilling to understand the product, sheesh.

I gotta say it humbled me because I was beating myself up thinking I should be working a more significant job by now (5yrs+ experience in administrative operations) but Im back again in an entry level job doing something I did throughout my teens and early 20s, but this is fine now. Trusting the process!

I hate corporate and I hate working in customer support 🙁

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