I work at a coffee shop as a waiter and the responsible one for closing and counting.
I prepare for the closing at 14:00 and close at 15:00 and the shift ends at 15:30.
After the previous team left the caffee it has been impossible to do the closing on time for me or anyone else, usually locking the doors at 16:30 instead.
I constantly get shit on by the owner for not closing at 15:30 but at the same time the manager/cook keeps hindering my preparations for the closing…
First she were blocking my access to the vital washing machine, then she started preparing food and creating dishes when I was supposed to close.
So I complained to the owner and somehow that fixed half of the issues, but now she is at it again.
Now she refuses to let me do some of the preparations needed for the closing stating that “it is unsightly to change garbage bags in front of the customers” and she won't allow me to pack away the outside umbrellas and chairs even when there is literally no customers left.
I was so pissed that I called the owner over to somehow get a resolution.
I said to both of them “that if they want me to close on 15:30 they will have to let me prepare for the closing”
And I just got threatened with getting fired.
So they basically want me to:
Clean the tables, wash all dishes, clean washing machine + filter, clean the coffee mashine, secure all food in the display, sweep the floors, clean working surfaces, remove the chairs, remove and replace garbage bags, close windows, check for lacking food, shut off lights, Count and calculate the money, sort alu cans for pant, clean toilets and toilet bins, sort and remove food not suitable for next day. All in under 30 min…
It is impossible without preparation. Hell even with preparation you still need help.
Do anyone have suggestions how to fix this without getting fired?
Edit: Everywhere else they require french, so I can't just leave.