I had an issue with my paycheck, (for the second pay period if ya check my post history), contacted payroll via email at the start of my shift. (Payroll is 2 hours ahead me timezone wise so they were definitely at the office). Took an hour for them to reply, somehow my paycheck was issued as a live check instead of a direct deposit, I asked if they could please put a stop payment on the live check and issue a direct deposit since my last check took 7 days to reach me via mail.
They agreed but only if I would pay the cost of a stop payment…whatever, I need the money so fine….charge me.
They then didn't contact me for 6 hours while I was at work/on the clock. Instead they waited until I was clocked out (they have access to the online timeclock, they knew) to call me and let me know they had issued a direct deposit. All good???
Then HR, who was leading this call proceeded to chastise me about not being professional in my emails and phone calls for 5 minutes….but like I said, I was off thr clock, and actually at a vets office with my dog so I politely told them I don't have time for this call right now, I'm off work and super busy dealing with my dog let's finish this monday…..
I came out of the vets office to a email notification….I got written up for “hanging up on HR” regardless of whether or not I let them acknowledge what I had said before ending the call, it's california…and in california, as far as I know, we are not required to do any work related activities while off the clock, which I clearly was.
As for the complaints of being “non professional” they could have a point, but I make less than a fast food worker now, so…..you get what ya pay for.