I've been working the registers at a small franchised hardware store. My direct supervisor is…how should I say it? Not great, for the month he's been head cashier so far.
He's frequently gone against what the store managers have told him is policy. Everything needs to be done “his” way. When we try to offer suggestions, he naturally says: “Who's the boss here, me or you?”
Other incidents include:
- Yelling at me when I was on the phone with a customer-in front of a line of customers, then scolding me for not answering the phone when I'm with a customer,
- scolding me for standing around when there's absolutely nothing to do, then scolding me for walking away to assist elsewhere,
- Telling me that he's here to help me, then insulting me to my face in front of a customer because I asked for his help.
Yes, he's on a power trip. No, he's not the only one in the store on one. Just because it's a summer job and I'm a young adult doesn't mean I'm not going to work any less hard. If he has something going on in his life, then I get it, and I'm not going to pry, but that doesn't mean you can take it out on the only other dude working up front.
I'm coming home today absolutely burned out. My energy level just drops when he enters the store.
I'm going to probably lose it soon and return the yelling favor(and at least I'll have witnesses to back me up). Advice?