I'm at my wit's end here and I'm generally just panicking a lot with anxiety peaking mostly from work. I live paycheck to paycheck so I spend a lot of time worrying about work as it is. I work in the hotel industry and I'm on like my 4th new boss in only a few months so it has been very stressful. I have been a Night Auditor for 3-4 year and here for over a year and long story short old management quit and found a new job because of pressure from the sales manager from her trying to get them fired. Said sales Mgr. was made interim GM for a few months which was also a disaster. Things were relatively strait forward with old managers and communication was easy with them. It's a bit much but any advice is appreciated thank you!
Fast forward to new management and the new GM just text me out of the blue hi nice to meet you, you will be training a new employee tonight. The new employee is just all kinds of red flags! Right from the start she is very argumentative, rude, and disrespectful toward me and just has this I'm fucking better then you and thinks everything she does at her old hotel is better attitude! On the 2nd night of training she strait up just falls asleep several times, I wake her up and I'm trying to show her deposits and she just goes off on me, curses me out, says I suck at my job and storms out of the building and goes home! She calls someone on the phone to complain about me and I text the new GM about what happened and tell her that she makes me very uncomfortable and I didn't want to train her. Naturally, I think she is just going to be let go and move on.
In the morning I meet my new front desk manager which I didn't even know we had and I had no idea who she was she was over 1/2 hour late and we are not being given a schedule. So I tell her what happened and right away I can tell she is the person the new employee called and she bought whatever she told her. The next time I see them I get in a heated argument with the front desk manager because she said the front desk staff is too tight with her and are hypocrites, she made it a point to exclude one person so me and one other desk agent. So she then asks me if she should have fired the new girl right in front of her. I should have lied but it's hard for me when I'm put on the spot like that so I said yes, she should have been let go. She then leaves and has me train her again. I tell the new managers over and over again that new employee makes me uncomfortable and don't want to train her and she is still just put on my shift with no warning and her not being on the schedule if we even have one. She doesn't listen to me at all, she openly sabotages training, she's shown to be very manipulative, no respect, etc.. I am made to surprise train her for 2 weeks now. GM says “Expect to train every night and then you won't be surprised”.
So instead of getting just a new GM like I thought we would, she brought her whole staff with her and right away there is obvious favoritism and bias. New managers are very critical toward me, don't listen to me even though I am very experienced and barely even want to communicate with me they only send me long winded texts and threaten me like do what I say or else. Basically, front desk manager believes new employee over me and GM believes FDM over me. FDM has no idea what she is doing or saying when I try to talk to her to tell what is going or simply do the shift pass over she tries to pick at me about things and she just seems like a new employee that needs extra training. When convo get's difficult with her she goes into a victim mentality and says I am “condescending her” and no doubt has said I am disrespecting etc.. My checks started looking wrong since they started and the app I have to view my paychecks and benefits is not working and is just stuck on “onboarding complete” I called the service line and they say a manager has to progress it. Well I tried for almost a month now to get both the FDM and GM to progress it. I have texted her about it, emailed, told her in person at a meeting, called and still no one will progress it. I finally went to my sales manager about it and she immediately tried to help me and talked to GM about it but GM called me right after and threatened me “I am not to talk to anyone else, if I have any issues I am to go through her or FDM.” Sales manager calls me and I told her she just threatened me but I am not sure how much she will help me because she has done the opposite in the past.
Let me put this into perspective here we both know the job at this point for over a week now and we both feel like we know it and have nothing else to show each other. I have told GM this and she has clear evidence in emails that I can do everything she does at her old hotel and I did all of this on very busy nights by myself. I wanted to have some input in the new check list (job tasks) but instead have a very lazy thrown together one that looks like its catering to new employee (she doesnt have to do outside trash and just leave mess?) Yet she still keeps putting her on my shift! New employee has done all the reports I showed her but refuses to do trash at all or help the Bkfst ladies. New employee is very small and probably cannot physically even do some of the trash (pull out overstuffed trash bags). New employee has clearly fallen asleep on more then 3 shifts now WITH ME watching over her!! Breakfast lady has clearly seen her walk out of the break room with a red face. Every time I tell new managers about this I am largely ignored and it turns into a he said she said. New employee sleeps in the break room where there are no cameras. Managers say they watched the cams but nothing happened and she hides in break room with no cams. GM is engaged in threatening and retaliatory behavior towards me and when I try to defend myself in a text msg she told me to stay home that night and then gave my shift to new employee.. She finally put up a new schedule and gave that shift to her permanently.
I think they are trying to get me to quit or strait up just fire me and I'm not sure why it hasn't happened yet.. This is a one person shift, working with this person is just pure torture at this point for both of us really! At this point I just think I'm training my replacement. I am at my wits end and might try to email or contact the owner but I am not quite sure what to say I have try to be tactical about this. I am just so sick of all the drama and just want to be left alone on my shift but I am afraid I might have to just look for another job.