My bf and I have a small business with 10 employees. My shipper (remote worker) called me to give me a 7 day notice that he got a great deal on a flight to spend Christmas with his brother and that he would be unavailable until January 2nd.
We are in the craft and jewelry supply industry so you could say it's a busy time of year . 20% of our sales are on the website, the rest are on another online sales channel.
Without a thought we came up with a strategy to handle shipping for him and what to do about the website inventory that's stored at his location as customers placed orders.
It never crossed my mind that we wouldn't automatically pick up the work and handle customers who might experience shipping delays in some instances. Because it's our company and our responsibility.
This is how I've always believed employees are to be treated. People like us are out there and we get it. Happy Holidays everyone!