I recently came back from a Leave of Absence (LOA) for child bonding. I was supposed to come back August 6th but every time I checked my schedule it was blank. I even was approved for Amazons ramp back program which gave me a regular schedule every week in order to accumulate back into working (especially needed after all the lay offs that happened). I had to email my assistant store manager so that he could manually put my approved shifts on the schedule.
My first week back there was no problems. My schedule was filled with the approved shifts. Last week I check my schedule and it’s blank. Nothing. All my shifts through October were gone. I get in contact with HR and they tell me that this is “just a thing that happens” with people coming back from LOA and they have reached out to teams to try and fix it. They tell me to just go and clock in for the shifts I got approved of even if it’s not on the schedule. I explain that I already missed shifts due to my schedule removing them and they told me they would code it in so I received pay for those shifts.
It’s now payday and I have gotten nothing. I emailed my HR rep again asking what happened and she’s out of office.
What should I do? I have documentation of them promising to pay me.