I work at one of the busiest stores in my city. Line out the door, 20+ employees per shift and we still struggle and lag behind. As a low tier manager, we were getting scheduled 45 hours a week otherwise store needs can’t be met.
They hired a new assistant manager. He comes in, is always struggling to run shifts himself, and cut all of our hours down from 45 to 40. He started ranting and complaining when I went to a struggling store to help them out and said “we pay for overtime”. I said the GM doesn’t care if we get overtime or not- we gross so much in a day it’s negligible. He then said “I care because it comes out of my bonus”.
It’s just so frustrating. Sure 5 hours might not seem like a difference, but that’s 15 hours across all low tier management. He’s so anal about it and so rude about it too. He slacks off, always manages to leave early, and half asses his job.