I work as a monitoring agent and I need help fucking with vivint home security. This is a throw away account, for obv reasons. They do a lot of things that piss me off typical of a huge company, but this was my last straw that broke my mental threshold. Besides being paid horribly to basically act as first responders in some of the worst days of people's lives… They've now instated new policies that require us as monitors to send referral codes to get more customers. Let me be clear. They HAVE a sales team. I work in the monitoring department. I specifically work graveyard. No customer wants to be pestered about a code they can share with people and get a small credit amount of it works. And sure, Vivint's profits continue to grow. They even offer us a small bonus if a new customer signs on with…
Author: Olivia
If you have a few years in System Admin, Development, Project Management/BA, etc you have complete control of the market right now. Headhunters are scooping people up like mad on LinkedIn so MAKE THAT PROFILE and start connecting. Scraping by paycheck to paycheck sucks fucking ass. Take advantage of the market now! I've seen people get 20-30K salary increases over the last few months just by leaving 1 job for another. I have never seen something like this in my entire career. My latest client hired a tech support agent with 3yrs experience at 100K base salary. Don't let your current CEO pocket what should be yours so he can buy another Maserati. Jump ship!!
Sick of customers taking pictures of me
So I've worked at a store where customers bring in packages and we ship them out. I've only worked here 2 months (part time a few days a week) and this is the third time a customer has taken my picture as “proof” that they shipped their package. The worst part is they don't even ask. They just make a joke out of it and make it obvious that they're taking it. I'm not a confrontational person so I just let it slide but it makes me super uncomfortable and angry. I feel at this point I'm going to start actually saying something to them. Like how can you actually think it's okay to just take a photo of a stranger without their permission?
If a company has a machine, it is operated at 70% of its max capacity. We do not require machines to work hard. In addition, they are periodically lubricated and receive maintenance, new parts so and so. The work hard culture is a sacrifice of those who are expandable: humans. Down with this culture, and let's get paid in full for 70% of our maximum capacity.
For as long as I’ve had a job, I’ve always had two sides to me: my normal personal self and the customer service/office self. I always dread having to go into work and I think my body does too. I am a full time student and I work twice a week. I formally worked three times a week primarily Friday-Sunday and I saw myself getting burned out before my shift on Saturdays so I cut it down to Friday and Sunday. The only downside now is that I STILL dread going into work. Remote work is something I’m looking into but I just want to make money without having to put up a dumb front. P.S. I work at the front desk of a hotel
Dress codes are 100% about control
As we return to “normal” and people start returning to the office, people at my job have been told that they have to start dressing more “professionally.” We have an agency-wide dress code, the typical business casual thing every office has. However, due to the pandemic literally everyone ignores it. No one comes in looking like they climbed out of a dumpster, but sneakers and jeans are normal. Now, folks have been told they can no longer wear jeans and sneakers in the office. Mind you, there are still no clients in the office, we're not at full capacity, and the relaxed standards caused NO loss of productivity. This is 100% a control thing. None of our clients will be leaving because someone's wearing tennis shoes instead of pumps. Many of us work in the field, driving for long hours. There is nothing unprofessional about a pair of jeans, it's…
Getting Lied to Before My First Day
Ok so basically I got a job and went into the place yesterday at 10a.m for what I was told would be an hour or two of training videos. Since I was in a rush I only had cereal for breakfast and then went in. Once I finished the videos at 12:45 I was told that I would need to stay for a little longer but that I could have a break. They gave me a 10 minute lunch break to go get food, when I didn’t bring any with me. I had to go to the closest McDonald’s and buy a quick sandwich to eat in like 5 minutes. When I get back to the place they tell me that I’d have to stay until 4:15. Without any training they just put me out on the floor to figure things out myself. By the time I was done the…
We’ll happily pay slightly under…
You know how there’s a running joke that servers spit in the food of rude customers? What do you think the equivalent of spitting in someone’s food is, at your current job?