Author: Olivia

Just saying can't represent this community when you look like a bum

I posted this in r/advice earlier and someone recommended I put it here as well. Just keen to here other people's thoughts I've just spent a few hours in the ER with my gf while she was being taken care of. It's the middle of the night. I'm supposed to work in a couple hours but I'm ridiculously tired. I'm considering calling in however I'm also already on thin ice having missed the last two days for unrelated reasons. I don't know if I'm being whiny bitch and should just try to power through the shift or if it's the right move to call in and rest up.

I’ve never done customer success, and I have a “mock call” interview coming up. I really need this job. Here’s the prompt they’ve given me to prepare: “Recently, one of your Enterprise Customers (A US-based SaaS company) purchased 100 Adobe licenses. This is their first purchase of Adobe, although they have been using Adobe for several years. You have a call scheduled with the company’s Director of Digital Transformation, Tina, and her colleague, Ryan, who is the current Adobe administrator. ASK: Prepare to run an effective 20-minute first-meeting call with Tina and Ryan.” And they’ve scheduled me to do this in three sessions: 45-min. block, 30-min. block, and another 30-min. block??? How do I prepare for this?